• Staff
• Services and Opportunities
• On-Line Campus Life
  Discussions
• Photo Gallery
• Policies & Procedures
• Facilities
• Staff Professionals in
  Student Life
• New Student Orientation

• Links

  • APU Home
  • Housing & Residence Life
  • Moseley Sports Center
  • Outdoor Programs
  • RANA
  • Staff & Faculty

 Contact Us:
 kelsmith@alaskapacific.edu
 907.561.1266
 
 4101 University Drive
 Anchorage, AK 99508

 

 Advanced Search
 Site Map
 
 Log In
 

Dean of Students and Student Affairs Division

GRIEVANCE POLICY AND PROCEDURES

Dean of Student's Office 564-8287

The Student Grievance Procedure is designed to assist students who have a complaint with a college employee. Grievance procedures are not designed to resolve disciplinary situations handled under the terms of the Student Conduct System. The following actions can be grieved:

• wrongful or erroneous fines or penalties;
• wrongful or erroneous withholding of payments or deposits, or failure to honor refund policies;
• failure to amend erroneous behavioral records;
• discrimination or other unfairness in the evaluation of his/her academic performance.

PROCEDURE:

Step One: An aggrieved student must first attempt to resolve all complaints informally with the APU employee directly involved in the action.

Step Two: If the aggrieved student cannot resolve the grievance through efforts exerted in Step One, a written grievance must be filed with the Dean of Students Office. The grievance must state:

1. the nature of the grievance and the circumstances out of which it arose;
2. the date of the occurrence;
3. the remedy or correction that APU is requested to make;
4. the efforts taken to resolve the matter pursuant to Step One, and the result of those efforts;
5. the signature of the grievant; and
6. date on which the statement of the grievance was prepared.
7. current contact information for the grievant.
8. Grievances must be filed within 15 calendar days from the date of the occurrence. Failure to submit a grievance within such periods shall constitute a bar to further action on the grievance.
9. The Dean of Students will arrange for an informal conference with the affected parties to discuss the grievance.

Step Three: If the grievance cannot be resolved pursuant to efforts taken in Step Two, the Dean of Students Office will refer the grievance to the President. The President or his authorized representative will convene a meeting of the University Appeals Board. Within five working days after the grievance is referred to the President, the President or his authorized representative shall provide all parties with a notice of hearing.

The notice shall contain:

• the time and place of the hearing;
• the names of the presiding officer and committee members, as well as the person authorized by APU to issue a final order;
• a statement of the authority and jurisdiction under which the hearing is to be held;
• a statement that the hearing is being held at the request of the grievant.

Following the hearing, the University Appeals Board will issue a final decision within 30 calendar days of the hearing. After following designated APU grievance procedures, students may appeal a decision to the Alaska Commission on Post Secondary Education.